This agreement includes terms that affect how any claims between you and COOLCONNECTGEAR.COM may be resolved. Specifically, it contains an arbitration clause, a waiver of the right to a jury trial, and a waiver of participation in class actions (see Section 11). Please read that section carefully, as it outlines important rights and obligations in the event of a dispute.
By visiting our site or buying any of our products or services (“Online Products”), you’re agreeing to our Terms of Use.
These terms include our Privacy Policy, plus any other rules, policies, pricing info, or updates we post from time to time. Together, they make up the full agreement between you and COOLCONNECTGEAR.COM (“we,” “us,” or “our”).
Please take a moment to read everything carefully. If you don’t agree with the terms, you shouldn’t use our site or services.
“Websites” refers to all areas, features, and services available through the interactive online platforms operated by us and/or our affiliates on the World Wide Web. These websites include content, services, and information provided by us, our affiliates, and third-party contributors.
We reserve the right to modify, update, or discontinue any part of the websites at any time — including but not limited to content, hours of operation, or technical requirements for access. These changes take effect immediately and may be communicated by posting an updated version of this Agreement on the websites or by sending notice via email.
By continuing to use the websites after such updates, you agree to accept those changes. You are responsible for reviewing this Agreement periodically to stay informed of any revisions.
By clicking “SUBMIT,” I agree to receive recurring text messages from COOLCONNECTGEAR.COM and its business partners. I give my express consent — including my electronic signature — to be contacted at the number I provided via live calls, automated or prerecorded messages, texts, or emails about products and services.
I understand that message and data rates may apply, and my phone carrier may charge me for these communications. I also acknowledge that this consent is not a condition for purchasing any property, goods, or services. I may withdraw my consent at any time.
Text STOP to opt out, or HELP for assistance. Up to 9 messages per month. Standard messaging and data rates may apply.
The content on our websites — including text, software, images, videos, graphics, music, and sound — is protected by U.S. copyright law and other intellectual property rights. The entire site is a copyrighted collective work owned by COOLCONNECTGEAR.COM. We also hold rights to the selection, arrangement, and enhancement of this content. Third-party contributors retain rights to their original content.
You may not modify, publish, transmit, display, sell, or create derivative works from any part of the website content. Unless expressly permitted by copyright law or by written consent from us or the applicable copyright holder, you may not copy, redistribute, publish, or commercially exploit any material from the site. If copying or redistribution is allowed, you must preserve all author credits, trademarks, and copyright notices. Downloading or copying content does not grant you ownership rights.
By submitting any email, video, graphic, data, or other content to COOLCONNECTGEAR.COM, you grant us and our affiliates a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, perform, and display that content — in whole or in part — across any media now known or developed in the future.
You agree to provide accurate, complete, and up-to-date information at the time of purchase or account creation.
Our website may include links to third-party websites, resources, or advertisers. We are not responsible for the availability, content, or services offered by these external sites. We do not endorse them, and we are not liable for any loss or damage resulting from your use of or reliance on their content. Any concerns should be directed to the administrator or webmaster of the external site.
You agree not to interfere with the functionality or accessibility of our website, nor take any action that restricts others from accessing it.
These terms benefit COOLCONNECTGEAR.COM, its affiliates, content providers, and licensors. Each party has the right to enforce these provisions individually or jointly.
Our website is intentionally designed to deliver content in a specific format and appearance. No third party may use our content in a way that alters this presentation. In particular, we prohibit displaying our content alongside unauthorized third-party ads or materials unless we’ve provided written approval.
You acknowledge and agree that your use of the website is entirely at your own risk. Neither COOLCONNECTGEAR.COM, its affiliates, nor their employees, agents, content providers, or licensors guarantee that the website will operate without interruption or errors. We also make no promises regarding the accuracy, reliability, or outcomes of using the site or any information, services, or products offered through it.
The website and its content are provided “as is” and “as available,” without any express or implied warranties — including but not limited to warranties of title, merchantability, or fitness for a particular purpose — except where such warranties are required by law and cannot be excluded.
This disclaimer applies to any damages or injuries resulting from issues such as service interruptions, errors, omissions, delays, viruses, communication failures, unauthorized access, or other disruptions. We are not responsible for the conduct — including defamatory, offensive, or illegal behavior — of other users or third parties. You assume full responsibility for any resulting harm.
We do not endorse or guarantee the accuracy or reliability of any opinions, advice, or statements posted on the website. We are not liable for any loss or damage caused by your reliance on such content. It is your responsibility to evaluate the usefulness and accuracy of any information, especially regarding financial, health, or lifestyle matters. Please consult qualified professionals when appropriate.
We do not endorse, warrant, or guarantee any products or services offered by third parties through the website, except where explicitly stated in a written warranty. We are not involved in — and do not monitor — transactions between users and third-party providers. As with any purchase, you should use your best judgment and proceed with caution. Products and services offered on the site are provided without warranties of any kind, unless required by law.
You agree to defend, indemnify, and hold harmless COOLCONNECTGEAR.COM, its affiliates, and their respective directors, officers, employees, and agents from any claims, liabilities, or expenses — including legal fees — that arise from your use of the COOLCONNECTGEAR.COM websites. This includes any claims made by others who access the site through your account, device, or membership.
We reserve the right to terminate this Agreement immediately and without notice if, in our sole discretion, we determine that your behavior or use of the site is unacceptable or if you breach any part of this Agreement. Sections 3 through 8 of this Agreement will remain in effect even after termination.
All trademarks displayed on the website are the property of their respective owners. This includes trademarks owned by COOLCONNECTGEAR.COM and its affiliated companies, where applicable.
If you’re not satisfied with a product, you can request a refund within 30 days of delivery. Simply email us at support@coolconnectgear.com or call our Customer Support Team at (833) 447-9611. Returned products must be received within the 30-day window to qualify for a refund.
Orders placed between 6:00 AM and 3:00 PM (Monday through Friday) are typically processed and shipped within 24 to 48 hours. Business days are defined as Monday through Friday, excluding official postal holidays.
Your order includes handling, and once it ships, you’ll receive a confirmation email with tracking details so you can monitor its progress. Delivery typically takes 3 to 5 business days from the date of shipment.
By using this site or purchasing products, you agree that any dispute, claim, or controversy between you and COOLCONNECTGEAR.COM — including questions about the scope or interpretation of this clause — will be resolved exclusively through binding and confidential arbitration.
If either party refuses to proceed with arbitration, challenges the award unsuccessfully, or fails to comply with the arbitrator’s decision, the other party is entitled to recover reasonable legal fees and costs.
