Privacy Policy

At COOLCONNECTGEAR.COM, your privacy is a top priority. We aim to make your online experience enjoyable, secure, and confident as you explore the wide range of tools, information, and services available through our website.


Introduction

We collect information from both Visitors (those who browse without creating an account) and Subscribers (those who purchase products or subscribe to services). This Privacy Policy explains how we collect, use, and share that information, and outlines your choices regarding its use.

Information We Collect

When you register or make a purchase, we may ask for personal details such as your name, address, phone number, email, billing information, and device type. This data helps us manage your account, process orders, and deliver services. In some cases, we may share this information with trusted partners — but only for the purposes outlined in this policy.

We may also collect non-identifying, aggregated data (e.g., total number of subscribers) to improve our services and support advertising efforts. Occasionally, we may send third-party promotional offers, and collect proceeds from those sales.

Consent to Communications

By providing your contact information, you consent to receive emails, SMS messages, and telemarketing calls — including those made via automated dialing systems — from COOLCONNECTGEAR.COM and its affiliates. This applies even if your number is listed on a Do Not Call registry. Standard carrier rates may apply. Consent is not required to make a purchase.

Partners & Sponsors

Some products and services may be offered in partnership with affiliates, independent sellers, or non-affiliated third parties. These partners may collect and retain personal information as needed to fulfill their services, but are not permitted to use it for unrelated purposes.

Online Shopping & Gift Orders

When placing an order — for yourself or someone else — we collect necessary contact and payment details. If you’re sending a gift, we may also collect the recipient’s name, address, and phone number. This information is used solely to fulfill the order and is not shared with outside parties beyond what’s required for processing.

Advertising & Promotions

We may use collected data to deliver targeted advertisements or promotional offers. Advertisers may specify the audience they want to reach, and we may display or send ads accordingly. While we may share non-personal data with advertisers, we do not share personally identifiable information without consent.

Email Responses

If you contact us via email, we use your return address to respond to your inquiry. We do not use this information for unrelated marketing purposes.

Customer Surveys

We may invite you to participate in surveys to help us improve our products and services. Responses may be aggregated and anonymized for analysis and shared with third parties in non-identifiable form.

Special Disclosures

We may disclose personal information without notice if we believe it’s necessary to comply with legal obligations, enforce our Terms of Use, protect our rights or users, or cooperate with law enforcement. This includes sharing with credit agencies, collection services, or government authorities.

Browser-Level Data

Our servers may automatically collect technical data such as your IP address, browser type, and referring/exit URLs. This information is used in aggregate to analyze traffic patterns and improve site performance. We may also use third-party tools, including web beacons, to collect similar data.

California Privacy Rights

Under the California Online Privacy Protection Act and related laws, California residents have the right to know what personal information we collect and with whom it may be shared. While we do not offer a process for reviewing or updating personal data, we do notify users of material changes to this policy (see “Revisions to this Policy” below).

Effective Date & Updates

This Privacy Policy is effective as of the date listed below. We may update it periodically, and any changes will be posted here. Please review this policy regularly to stay informed.

What Is Personally Identifiable Information?

“Personally identifiable information” refers to any data collected online by COOLCONNECTGEAR.COM that can be used to identify or contact an individual. This may include:

  • 1. Full name
  • 2. Physical address (including street, city, or town)
  • 3. Email address
  • 4. Telephone number
  • 5. Social Security number
  • 6. Any other identifier that enables physical or digital contact
  • 7. Any user-specific data collected and stored in combination with the identifiers listed above
California Privacy Rights

Under California Law SB 27, residents of California may request, once per calendar year, a summary of third parties with whom we’ve shared personal information for marketing purposes. To submit a request, email support@coolconnectgear.com with the subject line “California Privacy Request”, and include your name, address, email, and the domain name of the site you’re inquiring about. We will respond within 30 days.

Cookies & Tracking Technologies

We use “cookies” — small data files stored on your device — to collect, store, and analyze information for service improvement and network management. Most browsers accept cookies by default, but you can adjust your settings to block or alert you before accepting them. Note: disabling cookies may limit certain site features.

Visit AboutCookies.org for guidance on managing cookies across different browsers.

Third-party cookies: Advertisers and partners may use their own cookies. We do not control or take responsibility for data collected through these external cookies.

Remarketing & Advertising

We may use remarketing tools such as Google Analytics, AdRoll, and Facebook to serve ads based on your previous visits to our site. This includes:

  • Use of first-party cookies (e.g., Google Analytics) and third-party cookies (e.g., DoubleClick)
  • Displaying ads across the web tailored to your interests
  • Using demographic and interest data (e.g., age, gender) to create relevant educational or promotional content

You can opt out or customize your ad preferences via:

Children’s Privacy

We are committed to protecting children’s privacy and comply with the Children’s Online Privacy Protection Act (COPPA). Our website is intended for users 18 years and older. If you are under 18, you are not permitted to access or use this site. As such, we do not knowingly collect information from individuals under 18.

Data Security Commitment

We implement security measures to protect your information from loss, misuse, and unauthorized access. While we strive to maintain the integrity of our systems, we cannot guarantee complete protection against illegal access by third parties.

Business Transfers

In the event of a sale, merger, bankruptcy, or change in ownership of COOLCONNECTGEAR.COM, your personal information may be transferred to the new owner. Your opt-out preferences regarding third-party communications will remain in effect, but the new owner may continue to use your data in accordance with this policy.

Questions & Contact

If you have any questions about this Privacy Policy or our data practices, please contact us using the information provided on our website.

Policy Updates

We reserve the right to update or modify this Privacy Policy, our Terms of Use, and related agreements at any time. Changes will be posted on this page. Continued use of the site after updates indicates your acceptance of those changes. Please review this policy regularly.


Last Updated:July 2025